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Santa Barbara County Food Rescue : a CEC program

What is the complete donation process for a Recipient Organization?

SBC Food Rescue uses Chowmatch to connect food donors with recipient organizations. Follow these steps to complete the donation process:

  • Create a ChowMatch profile for your organization here. Chowmatch will request information about your organization’s needs and storage capacity.
  • Assign an individual within your organization to be responsible for communication with volunteer drivers.
  • ChowMatch will notify your organization of food donation matches in your region.
  • Once a volunteer agrees to transport the food from the donor to your organization, you will receive the volunteer’s contact information and delivery details.
  • When the food arrives at your organization, check that the container it was transported in is clean, the food packaging is still sealed and there is no evidence of prior storage at improper temperatures.
  • For temperature sensitive items:
    • Immediately take a sample temperature.
    • Please add this temperature to the “Summary” field of your “Food Run” (for example: “Chicken Soup- 38 degrees”)
    • Click Recipient—> select “My Food Runs”—> “My Past Food Runs” —> Click the Pencil Icon – add a temperature sample in the Summary Field and update the pounds as necessary. Click Submit.
  • If the donation received doesn’t match the reported weight:
    • Please weigh the food and update information on the “Food Run” to reflect actual weights.
    • Click Recipient—> select “My Food Runs”—> “My Past Food Runs” —> Click the Pencil Icon – Update the pounds. Click Submit.
  • After temperature and weight have been recorded:
    • Electronically sign the “Food Run” to finish the process.
    • Click Recipient—> select “My Food Runs”—> “My Past Food Runs” —> Click on the check mark icon and submit your electronic signature.
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